Additional Information/Forms


The Health Plan/THP Insurance Company's Affirmative Statement Regarding Incentives:

The Health Plan/THP Insurance Company bases its decision making for coverage of health care services on medical appropriateness utilizing recognized criteria. Incentives are not offered to providers or The Health Plan employees involved in the review process for issuing nonauthorization. Also, no incentives are given that foster inappropriate restrictions of health care services or underutilization by provider, nor does THP Insurance Company condone underutilization, nor inappropriate restrictions on health care services.


2026 Part D Direct Claim Form


2026 Medical Direct Claim Form


2026 ACH Letter & Contract
This contract will allow you to pay The Health Plan bill automatically each month with the Automated Payment Program. Your premium will be deducted on the 5th of each month.


2026 Provider Confirmation for Special Supplemental Benefits for the Chronically Ill

If you are a member of SecureCare D-SNP or SecureChoice Optimum and think you may be eligible for SSBCI benefits, you can give this form to your provider to fill out and return to us. Special Supplemental Benefits for the Chronically Ill (SSBCI) are for qualifying members with conditions such as diabetes mellitus, cardiovascular disorders, chronic heart failure, cancer, and chronic lung disorders. This is not a complete list of conditions. Having a listed condition does not guarantee eligibility. Other requirements apply.

2026 Appointment of Representative Form
This form will allow you to authorize an individual to act as your representative for requesting a coverage determination or an appeal.


2026 Medical Pre-Authorization Form
This form allows you to request for Medical Pre-Authorization.


2026 Medicare Secondary Payer Form
Required form by the Centers for Medicare and Medicaid Services.

Need Help?


Contact Us

THP_WEB_Phone_Icon[1].png By Phone:

Current Members
Call us at 1.877.847.7907
 
Prospective Members
Call us at 1.877.847.7915
 
Hearing Impaired Services
Please call (TTY: 711)

THP_WEB_Mail_Icon[1].png By Mail:

The Health Plan
1110 Main Street
Wheeling, WV 26003-2704


THP_WEB_Hours_Icon[1].png Hours of Operation

October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week

April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday

Last Modified: September 29, 2025 at 11:11 AM