Additional Information/Forms
The Health Plan/THP Insurance Company's Affirmative Statement Regarding Incentives:
The Health Plan/THP Insurance Company bases its decision making for coverage of health care services on medical appropriateness utilizing recognized criteria. Incentives are not offered to providers or The Health Plan employees involved in the review process for issuing nonauthorization. Also, no incentives are given that foster inappropriate restrictions of health care services or underutilization by provider, nor does THP Insurance Company condone underutilization, nor inappropriate restrictions on health care services.
2026 Medical Direct Claim Form
2026 ACH Letter & Contract
This contract will allow you to pay The Health Plan bill automatically each month with the Automated Payment Program. Your premium will be deducted on the 5th of each month.
2026 Provider Confirmation for Special Supplemental Benefits for the Chronically Ill
If you are a member of SecureCare D-SNP or SecureChoice Optimum and think you may be eligible for SSBCI benefits, you can give this form to your provider to fill out and return to us. Special Supplemental Benefits for the Chronically Ill (SSBCI) are for qualifying members with conditions such as diabetes mellitus, cardiovascular disorders, chronic heart failure, cancer, and chronic lung disorders. This is not a complete list of conditions. Having a listed condition does not guarantee eligibility. Other requirements apply.
2026 Appointment of Representative Form
This form will allow you to authorize an individual to act as your representative for requesting a coverage determination or an appeal.
2026 Medical Pre-Authorization Form
This form allows you to request for Medical Pre-Authorization.
2026 Medicare Secondary Payer Form
Required form by the Centers for Medicare and Medicaid Services.
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Contact Us
By Phone:
Current Members
Prospective Members
Hearing Impaired Services
By Mail:
The Health Plan
1110 Main Street
Wheeling, WV 26003-2704
Hours of Operation
October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week
April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday